Prepare for the Freeze

Protect Your Pipes

Freezing conditions are expected this Thursday evening with low temperatures near below freezing. Be sure to protect your pipes!

Why Pipe Freezing is a Problem – Water expands as it freezes and pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like attics, garages or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

How To Prevent Your Pipes From Freezing
  • Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer’s directions.
  • Remove, drain, and carefully store all hoses that are used outdoors.
  • Both hot and cold-water pipes in unheated areas should be insulated. A hot water supply line can freeze just as easily as a cold-water supply.
  • Consider installing specific products made to insulate water pipes like a “pipe sleeve” or installing UL-listed “heat tape”, “heat cable” or similar materials on exposed or susceptible to freezing water pipes.
  • When the weather is very cold outside, let the cold and hot water drip from the faucet served by pipes that are susceptible to freezing. Running water through the pipe – even at a trickle – helps prevent pipes from freezing because the temperature of the water running through them is above freezing.

If you suspect that the plumbing may be frozen at the point where the pipe goes under the house or in the attic, it is safest to call a plumber as it may be cracked and burst when thawed.

In the event of an emergency, please contact our operator, Municipal District Services, at 281-290-6500. Water running in the street or buckled pavement are signs of a water main break and should be reported immediately.


Notice of Public Hearing on Tax Rate

The CHARTERWOOD M.U.D. will hold a public hearing on a proposed tax rate for the tax year 2022 on October 25, 2022, at 7:00 p.m. at 16444 Cutten Road, Houston, TX 77070. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Visit to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and scheduled public hearings of each entity that taxes your property.

Click here to read the notice.

Drought Contingency Implementation of Stage 1 Conservation

Dear Charterwood, Municipal Utility District Customer,

The City of Houston and the North Harris County Regional Water Authority (NHCRWA) have both implemented Stage 1 (Voluntary) of their respective Drought Contingency Plans. As a customer of the NHCRWA, Charterwood Municipal Utility District is required to immediately implement Stage 1 (Voluntary) of its Drought Contingency Plan (DCP).

  • Users are asked to voluntarily reduce water use.
  • Water customers are requested to practice water conservation and to minimize or discontinue water use for non-essential purposes.
  • Water customers are requested to voluntary limit the irrigation of landscaped areas to Sundays and Thursdays for customers with a street address ending in an even number (0, 2, 4, 6 or 8), and Saturdays and Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 and 9), and to irrigate landscapes only between the hours of midnight and 6: am and 8:00 pm to midnight on designated watering days

We appreciate your water conservation efforts. At such time as the Stage 1 (Voluntary) Drought Contingency Plan is canceled we will advise you.

Board of Directors

Charterwood Municipal Utility District

Holiday Trash Collection Schedule

Saturday, December 25, 2021 – No services provided. Service will resume on Wednesday December 29, 2021, for trash collection.

Wednesday, December 29, 2021 – Normal services provided.

Saturday, January 1, 2022 – No services provided. Service will resume on Wednesday, January 5, 2022, for trash collection.

Wednesday, January 5, 2022 – Normal services provided.

Please Note: Service times will likely be later than usual with the additional holiday volume.