Water

Water Operator

Municipal District Services

  • 24-HR Repair: (281) 290-6503
  • Billing: (281) 290-6507
  • Toll Free: 1 (855) 290-6371

Payment Options

Paying by Mail – Remittance Address:

Charterwood MUD
P.O. Box 3150, Houston, Texas 77253-3150

Paying Online Using Credit/Debit Card or eCheck

Register your account or pay as a guest; pay one time or every month.

Click here to access the secure payment portal and your account information.

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

Paying by Phone

Payment using a live representative; please call (855) 270-3592.

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

Paying Through Your Bank’s Bill Paying Services
  • Add Charterwood MUD to the bill pay option through your bank
  • Add your account number for proper processing
  • Complete with the District’s Remittance address above
Paying at Your Local Supermarket
  • Pay at your local HEB and Kroger
    Present a payment coupon with the account number
    ($1.50 fee assessed for this service)
Paying at Walmart
  • Pay at your local Walmart
    Present a payment coupon with the account number
    ($1.00 fee assessed for 3-day delivery)
    ($1.50 fee assessed for overnight delivery)
Paying in Person – Office Locations:

Pay in person at these MDS offices Monday – Friday 8:30 a.m. – 4:30 p.m.:

Pay with Check or Money Order – No Cash Accepted
Terminated Service

If your water service has been TERMINATED  for NON-PAYMENT, you can use:

  • Credit Card
  • Pay at the nearest MDS Office with a cashier’s check or money order.
  • Pay at a grocery store or Walmart with cash.

Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.