Drought Contingency Implementation of Stage 1 Conservation

Dear Charterwood, Municipal Utility District Customer,

The City of Houston and the North Harris County Regional Water Authority (NHCRWA) have both implemented Stage 1 (Voluntary) of their respective Drought Contingency Plans. As a customer of the NHCRWA, Charterwood Municipal Utility District is required to immediately implement Stage 1 (Voluntary) of its Drought Contingency Plan (DCP).

  • Users are asked to voluntarily reduce water use.
  • Water customers are requested to practice water conservation and to minimize or discontinue water use for non-essential purposes.
  • Water customers are requested to voluntary limit the irrigation of landscaped areas to Sundays and Thursdays for customers with a street address ending in an even number (0, 2, 4, 6 or 8), and Saturdays and Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 and 9), and to irrigate landscapes only between the hours of midnight and 6: am and 8:00 pm to midnight on designated watering days

We appreciate your water conservation efforts. At such time as the Stage 1 (Voluntary) Drought Contingency Plan is canceled we will advise you.

Board of Directors

Charterwood Municipal Utility District

Holiday Trash Collection Schedule

Saturday, December 25, 2021 – No services provided. Service will resume on Wednesday December 29, 2021, for trash collection.

Wednesday, December 29, 2021 – Normal services provided.

Saturday, January 1, 2022 – No services provided. Service will resume on Wednesday, January 5, 2022, for trash collection.

Wednesday, January 5, 2022 – Normal services provided.

Please Note: Service times will likely be later than usual with the additional holiday volume.

Boil Water Notice for Community Public Water Systems

Due to reduced system pressure, the Texas Commission on Environmental Quality has required the Charterwood MUD, public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Municipal District Services at 281-290-3106. This problem was caused by the unprecedented winter storm. Once conditions return to normal, we will post the appropriate notice.

Hurricane Alert

The National Hurricane Center is projecting a major hurricane, Laura, to make landfall sometime late Wednesday or early Thursday along the Gulf Coast near the Texas-Louisiana border. Based on these projections, we urge all residents to secure any loose items; bring garbage cans in off the street; clear any drains on or near your property of trash can lids, floating bags, grass clippings, limbs, and leaves; and move cars to higher ground in order to try and prevent storm drains from getting clogged and vehicles/property from being damaged.

For additional information and future updates, please visit the National Hurricane Center.

For Hurricane Preparedness resources, please visit www.mdswater.com/hurricane-preparedness.

Mosquito Spraying

Mosquito spraying for the District will be done weekly May 1, 2020 through November 1, 2020.

COVID-19 Update – Please Bag All Trash

Currently trash & recycle services will continue as normal.

Please refrain from generating additional heavy trash, such as cleaning garages, closets, extra yard work, etc. Due to extra volumes, trash is extremely heavy and our routes are running later than normal. Please be patient as we are doing our best to get all trash collected.

In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any need for direct contact with the garbage.

Please continue to place your recycling loose in your container. Please break down all boxes and reduce in size as much as possible. If you exceed the capacity of the container, please bag and place with trash. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.

Please do not call the office. Go to website www.best-trash.com for updates or contact customerservice@besttrashtexas.com.