Water

Dear Charterwood, Municipal Utility District Customer,

The City of Houston and the North Harris County Regional Water Authority (NHCRWA) have both implemented Stage 1 (Voluntary) of their respective Drought Contingency Plans. As a customer of the NHCRWA, Charterwood Municipal Utility District is required to immediately implement Stage 1 (Voluntary) of its Drought Contingency Plan (DCP).

• Users are asked to voluntarily reduce water use.
• Water customers are requested to practice water conservation and to minimize or discontinue water use for non-essential purposes.
• Water customers are requested to voluntary limit the irrigation of landscaped areas to Sundays and Thursdays for customers with a street address ending in an even number (0, 2, 4, 6 or 8), and Saturdays and Wednesdays for water customers with a street address ending in an odd number (1, 3, 5, 7 and 9), and to irrigate landscapes only between the hours of midnight and 6: am and 8:00 pm to midnight on designated watering days

We appreciate your water conservation efforts. At such time as the Stage 1 (Voluntary) Drought Contingency Plan is canceled we will advise you.

Board of Directors

Charterwood Municipal Utility District

Due to reduced system pressure, the Texas Commission on Environmental Quality has required the Charterwood MUD, public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Municipal District Services at 281-290-3106. This problem was caused by the unprecedented winter storm. Once conditions return to normal, we will post the appropriate notice.